Privacy Policy

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Key terms used in this document are denoted by an asterisk (*). If you still have questions/comments, please, feel free to contact us. Certain terms used in this policy are defined in our Terms.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful or the people who matter most to you online.

We collect information in two ways:

  • Information you give us.
    For example, our service requires you to sign up for an Account. When you do, we’ll ask for personal information*, like your name, email address, telephone number or credit card. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible profile, which may include your name and/or photo.
  • Information we get from your use of our service.
    We may collect information about how you use our service. This information includes:

    • Device information
      We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Finnesota LLC may associate your device identifiers or phone number with your Account.
    • Log information
      When you use our service or view content provided by Finnesota LLC, we may automatically collect and store certain information in server logs. This may include:

      • details of how you used our service, such as your search queries.
      • telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
      • Internet protocol address (IP Address)*.
      • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
      • cookies that may uniquely identify your browser or your Account.
    • Location information
      When you use a location-enabled service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
    • Unique application numbers
      Our service includes a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Finnesota when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
    • Local storage
      We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML5) and application data caches.
    • Cookies and anonymous identifiers
      We use various technologies to collect and store information when you visit our service, and this may include sending one or more cookies* or anonymous identifiers* to your device. We also use cookies* and anonymous identifiers* when you interact with our service.

How we use information we collect

We use the information we collect from our service to provide, maintain, protect and improve it, to develop new features and/or services, and to protect Finnesota LLC, our users, and affiliates. We also may use this information to offer you tailored content — like giving you more relevant content and ads.

We may use the name you provide for your profile across all of the services we offer that require an Account. In addition, we may replace past names associated with your Account so that you are represented consistently across all of our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible profile information, such as your name and/or photo.

When you contact Finnesota LLC, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our service or future services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags*, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.

We will ask for your consent before using information for a purpose other than those that are set out in this policy.

Finnesota processes personal information on our servers in many locations. We may process your personal information on a server located outside the country where you live.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that our service may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

Information you share

Our services lets you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including, but not limited to, Google, Bing, Yahoo, etc. Our service provides you with different options on sharing and removing your content.

Accessing and updating your personal information

Whenever you use our service, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it — unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of Finnesota LLC unless one, or more, of the following circumstances apply:

  • With your consent:
    We will share personal information with companies, organizations or individuals outside of Finnesota LLC when we have your consent to do so. We require opt-in consent for the sharing of any sensitive
    personal information*.
  • With domain administrators:
    If your Account is managed for you by a domain administrator then your domain administrator and resellers who provide user support to your organization will have access to your Account information (including your email and other data). Your domain administrator may be able to:

    • view statistics regarding your account, like statistics regarding applications you install.
    • change your account password.
    • suspend or terminate your account access.
    • access or retain information stored as part of your account.
    • receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
    • restrict your ability to delete or edit information or privacy settings.

    Please refer to your domain administrator’s privacy policy for more information.

  • For external processing:
    We may provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons:
    We will share personal information with companies, organizations or individuals outside of Finnesota LLC if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of Finnesota LLC, our users or
      the public as required or permitted by law.

We may share aggregated, non-personally identifiable information* publicly and with our partners — like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If Finnesota LLC is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We take many measures to protect Finnesota LLC and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We may encrypt our service using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to Finnesota employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Application

This policy applies only to the services offered by Finnesota and its affiliates, but excludes services that have separate privacy policies that do not incorporate this policy.

This policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, or sites that may include other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Enforcement

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Key Terms (from the previous documents)
  • Personal Information
    This is information which you provide to us which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information by Finnesota.
  • IP Address
    Every computer connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country from which a computer is connecting to the Internet.
  • Cookies
    A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
  • Anonymous Identifiers
    An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.
  • Pixel Tags
    A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.
  • Sensitive Personal Information
    This is a particular category of personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.
  • Non-personally Identifiable Information
    This is information that is recorded about users so that it no longer reflects or references an individually identifiable user.
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